Freeze Request Online Form

Please note, this is for gym, swim and class memberships only, not swimming lessons Please note, due to a high volume of membership changes we are not always able to confirm once your freeze/unfreeze has been actioned, but as long as you have provided us with 30 days notice and selected the appropriate date relating to your Direct debit, then the freeze will be actioned.

Name(Required)

First Last

Membership Number(Required)

Address(Required)

Street Address Address Line 2 Town County Postcode

Email(Required)

Phone(Required)

Date you would like to freeze your Direct Debit From(Required)

Please base this on the day in which the direct debit usually comes out of your account. Which should be the 1st, 8th, 15th or 22nd. Whichever day you choose will be the day we re-start payment going out from. Please ensure the freeze period is adhering to 1, 2, 3, 4, 5 or 6 months exactly (IE 1st July – 1st Sept or 15th June – 15th Oct), we cannot add or subtract days either side of a freeze period.’)

Date you would like to freeze until?(Required)

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Freeze Request Online Form