Welcome back for
Swim, Gym, Lessons
and Classes

Latest update:

5 October 2020

We now require customers to wear a face covering at all times whist in the building, including outside in the queue before their session starts and when ordering at the café.

Hampton Pool has reopened for swimming in both the main pool (for lane swimming and family swim sessions only at this stage) and the learner pool for families with small children. One hour gym sessions and fitness classes, swimming lessons and water polo are now also being added. The Sun Deck Café is also open for refreshments.

In order to manage numbers and to comply with the Government’s requirements for tracing, all sessions must be booked in advance via our app (instructions below this notice) or online. Both require you to be registered with us.

Unfortunately, we will be unable to admit anyone without a pre-booked slot.

All sessions are time-limited to allow us to thoroughly clean each area between each slot. Please note that booking consecutive gym or swim sessions will not allow you to stay in the water or gym for longer as we must clear and clean between each session.

Please read all the information on this page before visiting Hampton Pool as we have some new procedures that must be followed.

Pre-school swimming lessons booking now

Pre-school swimming lessons are now bookable by phone on 020 8255 1116 or by email here. Although the timetable has been changed, there is more information our Lessons pages.

Book by app or online

...to sign up, renew memberships, top-up blocks of swims or classes Click here for information on registering		...to book your swim, gym or class session You will need to be registered with us before you can book online. Click here for information on registering		...to manage your bookings wherever you are You will need to be registered with us before you can use the booking app. Click here for information on registering

Sessions become available to book two days in advance, ususally at 08:00.

We’re really sorry if you’re having trouble getting on to our app to book a session. We’re aware that there have been some issues and we’re working on them. Please bear with us. In the meantime, if you are experiencing a problem, please send us a message here.

NEW! Booking for more than one person at the same time

We have managed to adapt the booking system to allow you to book for yourself and ‘linked’ members to your account.

1. Click here to let us know who you would like to be linked to your account (children; family members; friends; for example).

2. When you hear back from us you will then be able to login to your account here and book online for you and your linked members.

Please note that some people might already be linked to your account so it’s best to login here, click on the green button in the top right of the window that says ‘My Account’. If you have already linked other members you will see a button called ‘Linked Members’ in the left hand menu.

Moonlight Dips Update

We are restarting our Moonlight Dip sessions. They will be initially open for people with existing bookings to any of the sessions we had to postpone in April, May and June. Please send us a message here if you had made a booking for one of these ‘lost’ sessions.

Spare places will then be offered through our booking app in due course.

See our Moonlight Dip page for dates and more details.

Exciting news... we’re hiring! We are looking to add to our lifeguard team at Hampton Pool! We are looking for reliable and flexible people who have the passion and willingness to provide a safe service to pool users, while maintaining an excellent level of customer service. Please click here for details...

Memberships and Direct Debits

If you would like to reinstate your membership or restart your Direct Debit payments, please complete the online enquiries form and a member of the Pool team will be in touch.

If you would prefer to ‘pay as you go’ for now, please just book and pay for your sessions using the app.

Student concessions now available

Reduced prices are now available for fulltime students up to, and including, 23 years of age, with proof of both age and course.

Gym sessions

One hour gym sessions throughout the day can now be booked through our booking app.

Gym sessions can now be booked by Club 14-15 members on weekdays at 14:30; 15:45; and 17:00, and on Saturdays and Sundays at any time.

You must read our new procedures for gym use here.

Outdoor classes available to book:

You must read our new procedures for classes here before booking. Sessions become available to book two days in advance of the class.

Weekly Classes Timetable:

Click on the timetable for a larger image:

See the Hampton Pool booking app for details.

Click here to rejoin or cancel an existing membership

Further booking information

Important changes to pool use

There will be quite a few changes to the way you would normally use the site. We must ask that everyone follows the new guidelines and the instructions of our staff to ensure we remain a safe environment for everyone to enjoy:

• Please do not turn up for your pre-booked session if you are experiencing any symptoms of Covid-19 or have been in contact with anyone displaying symptoms.
• Session times include the period of time required to enter and exit the site, so please bear this in mind, e.g. a 45-minute session must include any time you need to change before and after your swim.
• Come ‘Beach ready’ if you can, including showering before you set off if possible.
• When lane swimming – please respect lane discipline and other swimmers, bearing in mind there may be mixed abilities.
• Bring your own swimming equipment and floats. We will not be providing any.
• Please do not use any equipment that has been placed out of use.
• Swim responsibly, maintaining social distancing at all times.
• Please enter and exit the poolside in single file, following the designated one-way route and maintain social distancing at all times.
• Backstroke and Butterfly should be avoided.
• Missed sessions are non-refundable.
• The café will be open from Friday 17 July on a take-away basis only and will be serving a reduced menu.
• Disabled facilities remain available for those in need.

A revised timetable

A revised timetable is in place and will be under constant review as we must remain in line with Government guidance. Details of available sessions can be found on the booking app and will be posted on our social media channels:

Please note that the timetable on this site is not currently in operation

Initially we will be admitting fewer swimmers to each session than the Government guidance permits and will be increasing numbers gradually over the next few weeks.

We look forward to welcoming you back soon, from a safe and social distance, and hope to bring back family fun sessions, swimming lessons, gym use and classes over the next week or two. The safety of our staff and our customers remains our first priority so we must build up our services gradually whilst we all become familiar with our new guidelines.

Please read before arriving at Hampton Pool:

Terms & Conditions for swimming

• All users of the site must follow the instructions of the Hampton Pool staff.
• In order to maintain social distancing whilst in the water, lane swimmers must swim continuously.
• If you must pause at the end of the lane, please take a very short break and face the pool wall.
• If you need a longer break, please climb out of the pool and move to the grass area.
• Backstroke and butterfly should be avoided in order to maintain effective lane management and social distancing.
• Children over 8 years of age are permitted to take part in lane swimming sessions, provided they can (and do) swim proficiently and continuously.
• Children of any age are permitted to swim with their parents or guardians during family swim sessions in the main pool, but must remain with the responsible adults at all times.
• Family groups are permitted to book the Learner Pool, but may not move between the two pools during their session.
• If multiple sessions are booked but not attended, Hampton Pool reserves the right to restrict future usage for that individual.
• A limited number of outdoor changing cubicles have been installed. Occupancy is limited to 1 adult, or 2 members of the same household (see below).
• Use of the takeaway café facility need not be included in your allocated time on site.
• Contactless card payments only in the café please.
• All pre-booked sessions are non-refundable and non-transferable.