Swim, Gym and Classes

Latest update:

6 August 2020

Hampton Pool has reopened for swimming in both the main pool (for lane swimming and family swim sessions only at this stage) and the learner pool for families with small children. One hour gym sessions and fitness classes are now also being added. The Sun Deck Café is also open for refreshements.

In order to manage numbers and to comply with the Government’s requirements for tracing, all sessions must be booked in advance via our app (instructions below this notice) or online. Both require that you to be registered with us.

Unfortunately, we will be unable to admit anyone without a pre-booked slot.

All sessions are time-limited to allow us to thoroughly clean each area between each slot. Please note that booking consecutive gym or swim sessions will not allow you to stay in the water or gym for longer as we must clear and clean between each session.

Please read all the information on this page before visiting Hampton Pool as we have some new procedures that must be followed.

Ways to book by app or online

Click here for information on how to register at Hampton Pool so that you can pre-book.

If you are already registered but have not used our booking app, click here for information.

If you are registered but do not have a smartphone, you can now book online here.

Sessions become available to book two days in advance, ususally at 08:00.

NEW! Booking for more than one person at the same time

We have managed to adapt the booking system to allow you to book for yourself and ‘linked’ members to your account.

1. Click here to let us know who you would like to be linked to your account (children; family members; friends; for example).

2. When you hear back from us you will then be able to login to your account here and book online for you and your linked members.

Please note that some people might already be linked to your account so it’s best to login here, click on the green button in the top right of the window that says ‘My Account’. If you have already linked other members you will see a button called ‘Linked Members’ in the left hand menu.

Moonlight Dips Update

We are going to restart our Moonlight Dip sessions. These sessions will be initially open for people with existing bookings to any of the sessions we had to postpone in April, May and June. Please send us a message here if you had made a booking for one of these ‘lost’ sessions.

Spare places will then be offered through our booking app in due course.

TNT – the dynamite childrens’ activity club

Sadly we are unable to offer our TNT Kids’ Summer Activity Club at the moment due to the current restrictions.

Student concessions now available

Reduced prices are now available for fulltime students up to, and including, 23 years of age, with proof of both age and course.

Gym sessions

One hour gym sessions throughout the day can now be booked through our booking app.

Gym sessions can now be booked by Club 14-15 members on weekdays at 14:30; 15:45; and 17:00, and on Saturdays and Sundays at any time.

You must read our new procedures for gym use here.

Outdoor classes available to book:

You must read our new procedures for classes here before booking. Sessions become available to book two days in advance of the class.

Weekly Classes Timetable:

Click on the timetable for a larger image:

See the Hampton Pool booking app for details.

Click here to rejoin or cancel and existing membership

Age UK

We run a class for Age UK (members only). Please use the following form to request to be booked onto a Monday Age UK class (11:30-12:30). You must book using this form by 15:30 on Saturday (two days before). Age UK booking form.

Tour of the facilities at Hampton Pool

If would like to participate in the activities at Hampton Pool but would like to see what we offer first, please use the following form to book a spot. Tour booking form.

We’re really sorry if you’re having trouble getting on to our app to book a session. We’re aware that there have been some issues and we’re working on them. Please bear with us. In the meantime, if you are experiencing a problem, please send us a message here.

Important changes to pool use

There will be quite a few changes to the way you would normally use the site. We must ask that everyone follows the new guidelines and the instructions of our staff to ensure we remain a safe environment for everyone to enjoy:

• Please do not turn up for your pre-booked session if you are experiencing any symptoms of Covid-19 or have been in contact with anyone displaying symptoms.
• Session times include the period of time required to enter and exit the site, so please bear this in mind, e.g. a 45-minute session must include any time you need to change before and after your swim.
• Come ‘Beach ready’ if you can, including showering before you set off if possible.
• When lane swimming – please respect lane discipline and other swimmers, bearing in mind there may be mixed abilities.
• Bring your own swimming equipment and floats. We will not be providing any.
• Please do not use any equipment that has been placed out of use.
• Swim responsibly, maintaining social distancing at all times.
• Please enter and exit the poolside in single file, following the designated one-way route and maintain social distancing at all times.
• Backstroke and Butterfly should be avoided.
• Missed sessions are non-refundable.
• The café will be open from Friday 17 July on a take-away basis only and will be serving a reduced menu.
• Disabled facilities remain available for those in need.

A revised timetable

A revised timetable is in place and will be under constant review as we must remain in line with Government guidance. Details of available sessions can be found on the booking app and will be posted on our social media channels:

Please note that the timetable on this site is not currently in operation

Initially we will be admitting fewer swimmers to each session than the Government guidance permits and will be increasing numbers gradually over the next few weeks.

We look forward to welcoming you back soon, from a safe and social distance, and hope to bring back family fun sessions, swimming lessons, gym use and classes over the next week or two. The safety of our staff and our customers remains our first priority so we must build up our services gradually whilst we all become familiar with our new guidelines.

Memberships and Direct Debits

If you would like to reinstate your membership or restart your Direct Debit payments, please complete the online enquiries form and a member of the Pool team will be in touch.

If you would prefer to ‘pay as you go’ for now, please just book and pay for your sessions using the app.

Terms & Conditions for swimming at Hampton Pool

• All users of the site must follow the instructions of the Hampton Pool staff.
• In order to maintain social distancing whilst in the water, lane swimmers must swim continuously.
• If you must pause at the end of the lane, please take a very short break and face the pool wall.
• If you need a longer break, please climb out of the pool and move to the grass area.
• Backstroke and butterfly should be avoided in order to maintain effective lane management and social distancing.
• Children over 8 years of age are permitted to take part in lane swimming sessions, provided they can (and do) swim proficiently and continuously.
• Children of any age are permitted to swim with their parents or guardians during family swim sessions in the main pool, but must remain with the responsible adults at all times.
• Family groups are permitted to book the Learner Pool, but may not move between the two pools during their session.
• If multiple sessions are booked but not attended, Hampton Pool reserves the right to restrict future usage for that individual.
• A limited number of outdoor changing cubicles have been installed. Occupancy is limited to 1 adult, or 2 members of the same household (see below).
• Use of the takeaway café facility need not be included in your allocated time on site.
• Contactless card payments only in the café please.
• All pre-booked sessions are non-refundable and non-transferable.

Pre-booking via the app

For the foreseeable future, all visits to Hampton Pool must be pre-booked and paid for in advance via the Hampton Pool app or our online order page. In order to maintain a safe environment for all users, this will be strictly adhered to, with absolutely no admittance permitted without a pre-booked slot.

There will be a restriction on the number of sessions you can book in a single day to ensure we can welcome back as many of you as possible. There will be no other restrictions on how many slots you can book in advance, subject to availability, although we would ask that you only book sessions you actually plan to attend. To begin with, sessions will be bookable a maximum of two days in advance.

How to use the app if you’re already a user

(NB: there’s a change to the sign-in process)

There have been some software upgrades whilst we have been closed. You must now log-in with your email address and a password (which you will need to create) and NOT your User ID and PIN.

Click here for details of how to login to resume use of the app

How to use the app for the first time

In order to make use of our booking app, we must first register you on our system and you must download the app.

Click here for details of how to sign up to use the app for the first time

Important note: If you are unable to use the booking app you can call the Pool reception to make a booking. Please only do this if you have no other choice as we expect both our phone lines and our reception staff to be extremely busy in the coming weeks and you may struggle to get through.