The Car Park will be Closed from Tuesday 22 April for Four Days
Tuesday 22 to end-of-day Friday 25 April. To alleviate local parking congestion we encourage customers to use their bicycles, public transport or walk.
We apologise for any inconvenience this may cause.
Welcome to our heated open air pool
Hampton Pool, known as “South West London’s best kept secret” is situated next to Royal Bushy Park. Our main pool is 36 metres long and we also have a learner pool dedicated to children and their parents.
The Sunday Times described us as
“one of Britain’s coolest, biggest, hippest pools”.
Read more…
This Week’s Swim Session Times
During ‘Lane Swim’ sessions, the main pool is split into six to accommodate swimmers of different speeds and ability. For ‘Recreational Swim’ sessions, the main pool is split in half to allow for lane swimming on one side (up to three lanes) and family swimming and fun on the other (see above for times).
Learner Pool important information
The Learner Pool is often used for lessons and activities so it is essential that you book in advance using our app.
Notices
Latest News
Notice of Further Car Park Closures
The car park will be closed from Tuesday 22 April for four days to end-of-day Friday 25 April. To alleviate local parking congestion we encourage customers to use their bicycles, public transport or walk.
We apologise for any inconvenience this may cause.
Notice of Tuesday and Thursday Morning Closures for School Swimming Lessons
From Tuesday 11 March, both pools will be closed to public swimming from 09:00 until 10:30 to allow for school swimming lessons.
On Thursday 3 April only, both pools will be closed between 09:00 and 11:30.
After the Easter holidays (7-18 April), from 24 April both pools will close 09:00-12:00 on Tuesdays and 09:00-11:30 on Thursdays.
After half term (26-30 May), from 3 June until 3 July, both pools will be closed between 09:00 and 12:00 on both Tuesdays and Thursdays.
We apologise for any inconvenience this may cause.
Notice of Pool Closures for School Galas
We will be hosting school galas on the following dates and both pools will be closed to public swimming:
• Monday morning 2 June 09:30–12:30
• Monday afternoon 9 June 13:30–15:30
• Thursday morning 10 July 09:00-12:00
Notice of Essential Building Works
Did you know Hampton Pool will celebrate its 103rd birthday this year?
It is important that our pool buildings are developed for future generations to enjoy.
The first stage of works will begin w/c 27 January, starting with gate widening works, which will create two-way traffic and reduce congestion.
Works will last approximately 9 weeks and we apologise in advance for any inconvenience this may cause. At times access will be restricted as follows:
• Reduced number of parking spaces;
• At times car access will be restricted;
• On occasion there may be no parking available;
• Pedestrian and cycle access will be maintained.
We encourage you to choose different modes of transport or arrive a little earlier for classes.
Please check here for the latest notices and updates. Thank you.
Hampton Pool Trust is recruiting:
Fundraising and Outreach Trustee/Director (voluntary role)
We are looking for a new Finance Director to oversee Hampton Pool Trust’s financial affairs as it embarks on the first phase of a major redevelopment of its poolside buildings and facilities.
We are looking for a Trustee to join Hampton Pool Trust at an exciting time in our history. The role will bring strategic leadership to the fundraising and outreach activities of the Trust as we embark on the first phase of redevelopment of the Hampton Pool building.
For more information and to apply, please click here.
ALL lockers now use padlocks
The coin and token lockers are no longer available. Please bring your own for your session or buy one from reception.
Special Notices
Storm closure procedures
In the event of thunder storms we will have to ask you to leave the water immediately. An ‘all clear’ to re-enter the water will be given once there has been a 20 minute lapse between thunder rolls. Unfortunately, we cannot offer refunds for lost swimming time.
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Weak and non-swimmers must stay in the shallow end with an adult and not go past the point marked on poolside. We highly recommend weak and non-swimmers wear approved buoyancy devices.
Read the full Rules & Regulations here...
Avoid the Queues by Booking Ahead
You can now buy swim sessions, ‘memberships’ of 10 or 20 sessions or classes and season ‘memberships’ online. Just choose ‘Hampton Pool’ when asked to ‘Find your nearest centre’.
You no longer have to book a normal swim session in advance, but doing so will guarantee you a spot at busier times.
You do not need to have an account with Hampton Pool but you will be given the opportunity to set one up at the end of the transaction. Setting up an account speeds up future purchases and give you access to your own personal dashboard (see below).
Sessions become available to book six days in advance, ususally at 08:00. All sessions have a waiting list feature which you can join when the session is full. The waiting list works on a ‘fastest finger first’ basis, meaning all of the people on the waiting list will be sent a link to secure an available slot regardless of position on the list.
New Booking and Online Sales System
Alongside our smartphone booking app, we are introducing the GladstoneGo system to our website. Once you login, you can access the following:
- Dashboard shows how many visits you have made in in the last 30 days; gym and classes activities in the last 30 days; how many days since your last visit; and the ability to book a session or a subscription.
- Bookings shows your upcoming sessions;
- Book allows you to choose what and when you’d like to book a session;
- Basket is where you pay for your bookings and ‘memberships’; and
- Account shows your personal details, allows you to update your password and add a payment card.
If you have difficulty logging in, we recommend you reset your password by clicking on the ‘Forgot your password?’ link and follow the instructions.
This is a new system and at this point it doesn’t show how many sessions you have left on your 10 and 20 swims/classes ‘memberships’ (formerly ticket books). We are working on introducing this feature.
If you have any issues using the new system, please let us know so we can make improvements.
While we are introducing this new system, you can still book online as before:
Enquiries
If you need to get in touch with us regarding your subscription, bookings or any other issue, please use this enquiry form and we will get back to you as quickly as we can.
Thank you.
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Be more like Grahame!
Hampton Pool is celebrating its centenary year with #100 Challenge!
To swim 100 miles in 100 days, that is Grahame’s challenge. He is making a terrific effort – he smashed his £1k challenge and has increased this to £1,500.
Along the way he will swim 100 strokes; 100 metres; 100 lengths; 100 km; and visit the pool 100 days; by which time he will have swam 100 miles. In total, that is 4,471 lengths of the 36 metre open air Hampton Pool.
What’s it all for?
Grahame is raising funds which contribute to the refurbishment project, building for the future and community of Hampton pool.
Be more like Grahame! What’s your #100 challenge? See the #100Challenge website page for more information |
Online lesson portal
At Hampton pool we use a system which allows swimming lessons to be delivered more effectively through online registration and assessment.
If you have already registerred, you can access the Lesson Portal here to get started!
Please call 020 8255 1116 if you need assistance with the online lesson portal.
Jobs at Hampton Pool and around the YMCA
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Work for our inclusive charity and the largest provider of accommodation for homeless people in London. You’ll be supporting young people and local communities to flourish.
Click here to find the job for you at Hampton Pool.
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Help raise money for Hampton Pool while you shop
Hampton Pool Trust Hampton Pool Trust has recently registered with easyfundraising who partner with over 7,500 brands and will donate part of what you spend. It won’t cost you any extra!
Connect to Hampton Pool Trust here
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Hampton Pool has a mechanical chair hoist
Access for all with our chair hoist
This will allow access to the pool for customers with walking difficulties.
If you need to use the chair hoist please don’t hesitate to ask a member of staff. There is a weight limit of 22 stone/140kgs.
Thanks go to Emily Morris and everyone who supported her efforts that raised the money to buy the hoist.
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If you would like to make a compliment, complaint or simply comment on our service then please complete this online form and we will get in touch with you. Thank you.
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