Latest update:
12 July 2021
Following Government announcement that Covid-19 restrictions will be eased from 19 July, we are reviewing the operating arrangements in place at Hampton Pool.
We will be balancing a return to normal with the continuing need to ensure that activities on site are safe for our staff and customers.
It will take us a little time to introduce changes relating to the number of customers and length of stay, taking account of the varied preferences of our customers while prioritising safety. Please keep an eye on our website, app and social media channels for regular updates on what’s changing.
Please be assured that the safety of our customers and staff remains our priority.
We look forward to seeing you at the pool.
Sessions become available to book six days in advance, ususally at 08:00.
We’re really sorry if you’re having trouble getting on to our app to book a session. We’re aware that there have been some issues and we’re working on them. Please bear with us. In the meantime, if you are experiencing a problem, please send us a message here.
Multiple people on one booking
If you are booking for more than one person, please register each of the individuals you would like to book for using the button above ‘Register Here’.
Please note down all the Member ID Numbers as these will be required in the next step. Once you have done this, please CLICK HERE to let us know the Member IDs you would like linked you’re your account.
All swims sessions have a waiting list feature which you can join when the session is full. The waiting list works on a ‘fastest finger first’ basis, meaning all of the people on the waiting list will be sent a link to secure an available slot regardless of position on the list.
Season tickets extensions
Just a reminder that if you have a season ticket for swimming it was automatically frozen for the time we have been closed. For annual swimming season ticket holders or annual gym pass holders we will extend your membership by the length of time we have been closed.
Gym and Fitness Classes update
Our outdoor classes and outdoor gym will both reopen to the public on 29 March. Our outdoor classes will be bookable from at 08:00 on 17 March and the outdoor gym will be bookable at 08:00 on 23 March.
Some exciting news
Our popular Moonlight Swims are back! We have also added new sim lesson slots, please keep an eye out for these... they can both be booked via our app.
We’ll be providing more up to date information via our website, app and social media as and when we receive any further updates about reopening. In the meantime, we’d like to thank you for your support during this difficult time for us all and when it is safe to do so, we look forward to welcoming you back to Hampton Pool in the very near future.
Take care and stay safe, everyone.
The Hampton Pool Team
Hampton Pool is managed on behalf of Hampton Pool Trust by YMCA St Paul’s Group. Both are registered charities. For information about Hampton Pool Trust; Summer Picnic Concerts; the history of the Pool; Poolside Chat newsletter; the legal structure; and the proposed development of the buildings, please visit the Hampton Pool Trust website here.
Important information:
- Please note that for hygiene and safety reasons, gym and class attendees MUST wear trainers.
- All pay-as-you-go sessions are non-transferable and non-refundable.
Jobs at Hampton Pool and around the YMCA
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Work for our inclusive charity and the largest provider of accommodation for homeless people in London. You’ll be supporting young people and local communities to flourish.
Click here to find the job for you at Hampton Pool or at one of the YMCA centres.
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Enquiries
If you need to get in touch with us regarding your membership, bookings or any other issue, please use this enquiry form and we will get back to you as quickly as we can.
Thank you.
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Virtual Fitness Classes
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These classes are included in Annual and monthly memberships (gym + classes / gym, swim and classes. You can also attend on a pay-as-you-go basis for £5.00 per session or on a specific ‘Book of 10 Virtual Classes’ ticket (£49.50 total).
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Regular books of tickets do not provide access to our Virtual classes due to the price difference. Please click here to fill in a form to opt into our monthly Virtual Classes Access Code email.
- You need to do this if you wish to attend
- You only need to do this once
- You do not need to do this if you’re an Annual/monthly member to gym + classes or gym, swim and classes
Please note: Filling out the opt in form will mean you can receive the session codes. However, to be accepted into the class from the waiting room you must book on the app.
How you can support us
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We would love it if you would consider helping us by making a small donation towards our operating costs to support us through this and any future disruption, so that we may continue to make improvements and keep the pool ready to re-open.
Our booking app has a number of donation options available for you to choose from (see picture), all of which will support the general running of the pool:
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- Why not donate the price of the swim that you’ll be missing?
- Or the cost of your monthly gym membership?
However you choose to support us we’ll make sure your donation goes towards improving your experience at the pool. Long may we swim!
† Hampton Pool takes your privacy seriously. Your personal information is looked after by the communications manager of Hampton Pool Trust and we would like to reassure you that it is used solely to contact you about Hampton Pool. Hampton Pool would also like to reassure you that it has not, and will never, share your information with anyone else. As a charitable trust, we hope you’ll understand that we use email because it is an extremely effective and low-cost form of communication. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting Hampton Pool at concerts@hamptonpooltrust.org.uk.
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